Customer Service Part 2 Feb 06, 2020

Have you ever heard the saying "You win customers One at a time and lose them a Thousand at a time?" ... Wow. That is so true. In an age where we are so much more connected to each other by...

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Customer Service is a competitive edge Jan 26, 2020

As 2020 starts, I have jumped back to the fundamentals of customer service. It is so important. From the top of leadership to the front line team members, it can make or break a company and their...

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Vision Boards For 2020 ~ Vision Board ideas Jan 05, 2020

Do you have your 2020 success plan? Take time to think of your intention… feel it, see it and imagine what you look like wearing this new achievement.

Here We are, the Lander crew, creating...

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